Social Media

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Are You Marketing with Social Media?

Your business needs to be on social media. Instead of traditional marketing methods like TV and radio ads, print ads and direct mail advertising, social media marketing promotes your products and services through blogging, posting, tweeting, and video. And it is very cost effective. Social Media has Evolved Social media

Taming the Beast of Social Media Complaints

Social media provides your business with a flexible way to get in touch with your customers and build a loyal relationship. But what happens when it provides customers with a public means to complain about your business? Follow these five steps to navigate complaints as painlessly as possible: Monitor your