Marketing and Communication

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We Hear You: 3 Tech Companies That Listened to Social Media Feedback

Social media can be a great way to garner feedback from your customers, but many companies aren't taking advantage of this powerful tool. An estimated 32 percent of consumers who use social media profiles for customer service inquiries expect the brand to respond within 30 minutes, and 42 percent expect

5 Ways Your Website Can Boost Your Sales

The online world has never been so vital to your company. An effective website not only sends your customers a message about your business and brand, it can also boost your sales. You can think of your website as being analogous to a bricks and mortar store. If it's easy

Not Enough Time or Resources for Marketing? It Might Be Time to Consider Outsourcing

Sometimes hiring a dedicated marketing employee or team just isn't in the cards. Management, budgets, and resources can be major constraints on an association. For any organization, growth is one of the most important factors that lead to success. Especially with smaller associations, leaders often find themselves playing multiple roles

Snaps, Stories, and the 24-Hour Countdown: How PR Can Capitalize on Snapchat

Marketing pros and public relations gurus, ask yourself this: What is the value of having a target audience watch your well-designed ad campaign? Keep in mind that the audience has chosen to watch your ad, and is well educated on its almost instantaneous self-destruction. The audience (read: buyers) knows that

Pokémon GO: Perspective of an Uninterested Millennial

Pokémon is back, there is a Clinton running for office, Tarzan is in theaters, and Blink-182 has a hit song... did I miss something or are we back in the year 2000? As a Millennial, I should be thrilled right? Simple answer, no. Now, I must say part of me