John Foley Jr.

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So far John Foley Jr. has created 47 blog entries.

How to Use Social Media as a Powerful Customer Service Tool

As social media becomes more and more the go-to spot for brand interaction, companies without a social presence would be smart to adopt such a system in order to better serve customers where they spend most of their time. According to a study by J.D. Power, 67 percent of consumers

6 Areas of Marketing to Focus on in 2017

For your organization to grow and become more successful and recognizable, you need to have a strong marketing presence. For many businesses, marketing can seem overwhelming because of all of its different components. Having a general understanding of marketing and all of its parts is important, but you also need

We Hear You: 3 Tech Companies That Listened to Social Media Feedback

Social media can be a great way to garner feedback from your customers, but many companies aren't taking advantage of this powerful tool. An estimated 32 percent of consumers who use social media profiles for customer service inquiries expect the brand to respond within 30 minutes, and 42 percent expect

5 Ways Your Website Can Boost Your Sales

The online world has never been so vital to your company. An effective website not only sends your customers a message about your business and brand, it can also boost your sales. You can think of your website as being analogous to a bricks and mortar store. If it's easy

Creating a Successful Future for Your Association

Associations are facing more challenges than ever before. Member expectations have changed - getting value for money is important. Add to that increased competition, both from rival associations and the glut of information available online for free, and it's no wonder associations are worried about their membership levels. It's not